All new clients will be required to leave a $50 deposit to secure their first appointment, which will be deducted from the cost of the actual appointment. Deposit will only be refunded or transferred, when more than 24 hours notice is provided for cancellations.
All no-show clients, and cancellations within 24 hours of the appointment may incur a $50 fee, or the full cost of the appointment, whichever is the lesser.
We run by appointment, therefor late arrivals of 15 minutes or more may be unable to be serviced, and if so, the cancellation policy will apply.
All no-show and late cancellation clients will be required to pay a deposit for all future appointments and repeat offenders may be refused a future booking.
Booked services cannot be cancelled on arrival of appointment.
All services booked must include a cut & blow-dry or blow-dry finish
All clients will be sent a confirmation SMS 2 days prior to their appointment. Failure to confirm 24 hours prior to your appointment will result in the appointment being cancelled. Please note: it is an automated system and can only receive "YES" or "NO" responses, no personal messages.
As per the Small Business and the Competition and Consumer Act, any problems with your service must be reported within 1 (one) week of the original service by phone call or in person. As per the Small Business and the Competition and Consumer Act, KOR Hairdressing will then fix the service or replace the product at no charge, within 1 (one) week of the report of the fault.
All prices include GST. All prices are subject to variation without notice. To obtain a quote, please schedule a free consultation.